Command Center — telephone access to your TFCU accounts — gives you up-to-the-minute information about your TFCU accounts 24 hours a day, seven days a week.
- Check account balances, transaction histories and loan payments.
- Transfer funds between your accounts or to other TFCU accounts.
- Get line of credit advances.
- Find out if a check has cleared.
- Stop payment on a check.
- Get information on credit cards.
Using Command Center is easy. Simply call (405) 732-0324, option 2, or 1-800-456-4828, option 2, and use the last 7-digits of your TFCU account number and 4-digit Member Access Code. Do not enter leading zeros or suffix numbers when entering your account number for Command Center. For example, if the account number printed on your check is 1040001234567 (or 12345674 on checks printed before June 1, 2005), simply enter the 7-digit number 1234567 (shown on your membership card) when prompted. The other numbers indicate account type or are simply leading zeros.
If you don’t have a Member Access Code, the system will automatically sign you up. If you have a Member Access Code but don’t remember it, to change your Access Code in Command Center, say or press 5 in the main menu for Additional Options. Then, say or press 2 to Change Access Code. At the prompt, enter the new Access Code you want, then the # sign. To process the change, press 1. You can also contact a member service representative at your local branch or call TFCU’s Member Service Center.
Command Center is just one more way that you can get the personal account information you need whenever it’s convenient for you.